Application Support Delivery Models: Overview

NextGen Integrator is a pioneering consulting firm that offers a spectrum of application support delivery models, providing tailored solutions to meet the diverse needs of our clients. Our array of models is designed to optimize resource allocation, enhance efficiency, and deliver exceptional support services across various operational scenarios.

Application Support Delivery Models:

Complete Onsite Model :

  • In this model, all resources are provided onsite, ensuring a hands-on approach to application support. This option is ideal for clients seeking immediate, in-person assistance and a dedicated on-site team.

On-shore Centric Model :

  • Tailored for a balanced approach, this model provides one onsite resource supported by 2 to 5 onshore resources. It combines the benefits of onsite presence with the flexibility and cost-effectiveness of onshore resources.

Onsite Centric Model :

  • Offering a strategic blend, this model allocates resources in a 60/40 ratio between onsite and offshore locations. It optimizes cost efficiency while maintaining a significant on-site presence for critical support needs.

Complete Offshore Model :

  • Ideal for clients looking for cost-effective solutions, this model involves managing all resources offshore while being overseen by the client's onsite employees. It leverages offshore capabilities to maximize efficiency and minimize costs.

Balanced Hybrid Model:

  • Our most flexible model, the balanced hybrid approach distributes resources among onsite, onshore, and offshore locations. This model adapts to dynamic business needs, providing a customized solution that optimizes efficiency and resource utilization.

At NextGen Integrator, we understand that one size does not fit all. Our diverse array of application support delivery models ensures that clients can choose the option that best aligns with their unique operational requirements, budget constraints, and strategic goals.

Whether seeking a fully onsite team, a cost-effective offshore solution, or a balanced hybrid approach, NextGen Integrator stands ready to deliver tailored and efficient application support services that drive success.

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Application Support Capability Model